Use of collected personal data
We only process personal data for lawful purposes and are informed in this Privacy Policy. Personal data is collected to serve the following purposes:
Properly provide our services.
Enroll in the selected course; check and validate user documentation; make the payment; sign the contract; make the content of the classes available online; allow access to support material, including downloads; do the frequency control; monitor and evaluate performance; clarify doubts; collect user reactions to the content made available; issue the course completion certificate or diploma, depending on the course in which the user is enrolled.
Improve our services
Use the user’s criticisms, suggestions, and opinions to improve and improve the courses; understand how the user uses the website; bring more and more relevant information and content.
Contact, help, and support
Notify, respond to messages and contact the user; support and provide technical help related to the Platform or the services, whenever necessary.
Safety
Identify and authenticate the user on the Platforms, administer the Platform, implement adequate security measures, avoid instabilities, investigate and prevent fraudulent practices, prevent unauthorized access and other illegal activities on the Platform.
Marketing and Advertising
Send emails and messages about our courses, offers, promotions, and news and relevant information that we believe may be of interest to the user.
Users who provide us with their telephone numbers may be contacted GlobalTeacher via telephone or through messages, including through communication applications, with information regarding new products and services or upcoming events. If the user does not wish to receive these calls or messages, please let us know through our Call Center.